Clock
Repair Restoration, Kinetico Studios:
Clock Service
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Kinetic Sculpture
Clocks
Gordon Bradt
& Kinetico Studios
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Here at Kinetico Studios, we do complete restorations only on Kinetico built clocks, by appointment only. We cannot do spot repairs or sell parts. During the restoration, all repairs, parts replacements, upgrades and adjustments are made that are needed, and motors are always replaced. In the cleaning and refinishing process, we strip off the old lacquer, polish the clock to its original luster, and then we apply fresh lacquer. This process restores the clock to original or better condition.
As part of our restoration service,
we often convert the cycles on clocks for people when they need to run their
clock in other parts of the world.
Here in the US, we use 60 cycles, or hertz, while in Europe the
electricity is 50 cycles, or hertz, and runs the clock at a slower
speed. In order for our US clocks to
keep time on 50 cycles, we can replace one of the big brass handmade gears
with one that has lesser teeth, causing the gear to go around faster and keep
time on 50 cycles. We only stock 110volt motors. If your clock needs to run on 220volts and
we need to replace it with a 110volt motor, a simple voltage converter
purchased in your country will step the voltage down sufficiently. When we return your clock to you, you
will receive our “Certificate of Authenticity.” This document will certify that your clock is
an original Gordon Bradt design built here at Kinetico Studios.
It will also approximate the year or date we built your clock and
record the date that we restored your clock to original condition. Our flat rate charge for restoration
is $800 for domestic shipping back or $975 for international shipping back,
in U.S. Dollars only. This flat rate
applies to any Kinetico Studios Desktop Clock style
and includes shipping the clock back to you. We can also give estimates for
service on Grandfather Clocks. Please
contact Kinetico Studios with questions. To send your clock
for service: 1.
Call or email Terri Bradt at Kinetico
Studios to schedule your restoration.
Please wait for authorization from Terri to send your clock in. 2.
Kinetico Studios requires payment in advance for a
restoration. Please enclose a check
inside with the clock made out to Kinetico Studios,
or enclose your Visa or MasterCard numbers and expiration date. We can call you for credit card information
when we receive the clock, if you request this inside with the clock. Do not email credit card information. 3.
Be sure to enclose your name, address, and phone number and email address
inside with the clock. 4.
Package the clock in a sturdy box with a few layers of bubble wrap. 5.
Ship the clock by FedEx Express only.
This is not the same truck delivery as FedEx Ground. FedEx Express has a guaranteed 3 day delivery option called FedEx Express Saver, and this
is a very reliable service here at our location. UPS and FedEx Ground are recently
unreliable delivering our packages here, so please do not ship by those
carriers. Do not ship by US Postal
Service, as we have no mail deliveries here.
When you have shipped the clock, please let us know the tracking
number so we know when it is coming. 6.
When shipping from outside the U.S., declare the clock FOR REPAIR ONLY, NO
COMMERCIAL VALUE. 7.
We will call or email you when we receive your clock. Turnaround time depends on our work load
and on each individual clock’s needs.
Currently, we are running about 12 weeks after your clock arrives
here. Your clock will be returned to
you by FedEx Express. Ship your clock by FedEx Express to: Kinetico Studios 526 Kinetico
Road Eureka Springs,
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